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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannon carver

November 21, 2025

5  out of  5
rating by Shannon carver
"Kelsey Was wonderful to speak to and was very informative."
We responded:
"Hi Shannon! Thanks so much for your kind words! We're so happy to hear that Kelsey was great to chat with and gave you all the info you needed. We really appreciate you taking the time to share your experience! - Taylor Christmas State Farm"
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Ryland Haugh

November 14, 2025

5  out of  5
rating by Ryland Haugh
"Kelsey was very great and informative!!"
We responded:
"Hi Ryland! Thank you so much for your wonderful feedback! Kelsey will be so happy to hear that she was able to provide you with helpful and informative support. We truly appreciate you taking the time to share your experience! - Taylor Christmas State Farm"
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Sydney Anno

November 13, 2025

5  out of  5
rating by Sydney Anno
"Taylor Christmas State Farm is made up of an amazing team that goes over and beyond to make sure you are taken care of. Taylor takes the time review and discuss your policies with you. If you are looking for a new insurance agent be sure to reach out to Taylor and her team."
We responded:
"Hi Sydney! Thank you so much for your kind words! We're thrilled to hear that Taylor and our team provided you with excellent service and took the time to review your policies thoroughly. We appreciate your recommendation and look forward to continuing to take care of your insurance needs! - Taylor Christmas State Farm"
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Karen Moses

November 6, 2025

5  out of  5
rating by Karen Moses
"IF YOU WANT OR NEED INSURANCE , GO TO THE STATE FARM OFFICE IN HILLIARD, FL. THOSE PRECIOUS LADIES THERE WILL HELP YOU WITH WHAT YOU NEED, ANSWER ANY QUESTIONS YOU MIGHT HAVE. AND ALWAYS SO PLEASANT THEY DESERV YOUR BUSINESS, THANK YOU SO MUCH !"
We responded:
"Hi Karen! Thank you so much for your kind words! We're thrilled to hear our team in Hilliard could help you with your insurance needs. We appreciate your support and look forward to serving you again! - Taylor Christmas State Farm"
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Mickey Hodges

November 4, 2025

5  out of  5
rating by Mickey Hodges
"Came into the agency today to make some changes to our auto policies. Kelsey helped me out and was absolutely wonderful. Very knowledgeable and took time to answer all questions and talk through options. Other staff members stepped in on occasion and everyone was very helpful. Glad to have my insurance here. Thank you!"
We responded:
"Hi Mickey! Thank you so much for your kind words! We're thrilled to hear Kelsey and the team provided excellent service and helped with your auto policies. We appreciate your trust and look forward to continuing to assist you! - Taylor Christmas State Farm"
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Hunter Guzman

November 3, 2025

5  out of  5
rating by Hunter Guzman
"great customer service and unbeatable rates. Emily was very professional and attentive."
We responded:
"Hi Hunter! Thank you so much for your kind words! We're thrilled to hear that Emily provided you with professional and attentive service. We always strive to offer unbeatable rates and exceptional customer care. We appreciate your support and look forward to serving you again! - Taylor Christmas State Farm"
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Meghan Tipton

November 3, 2025

5  out of  5
rating by Meghan Tipton
"Kelsey at State Farm made the process of insuring my engagement ring so easy and stress-free. She took the time to explain all of my options in detail, answered every question I had, and made sure I understood exactly what my policy covered. I really appreciated her patience and expertise while walking me through the documents and requirements, such as the appraisal and details about how to make a claim, if necessary. Kelsey’s friendly attitude and professionalism gave me so much peace of mind during a special time in my life. Highly recommend her to anyone looking for personal service and reliable protection for valuable jewelry!"
We responded:
"Hi Meghan! Thank you so much for your kind words! We're thrilled to hear that Kelsey made the process easy and stress-free for you. She truly cares about providing personalized service and ensuring you feel confident in your coverage. We appreciate your recommendation and wish you all the best with your engagement ring! - Taylor Christmas State Farm"
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Kyle Davis

October 31, 2025

5  out of  5
rating by Kyle Davis
"Thank you Taylor, Kelsey, and the whole bunch for great service. Not only was you able to help me save money, you gave me a great customer experience. I appreciate all your help do to help make insurance a good experience."
We responded:
"Hi Kyle! Thank you so much for your kind words! We're thrilled to hear that Taylor, Kelsey, and the entire team were able to provide you with great service and help you save money. Providing a positive customer experience is our top priority, and we're glad we could make your insurance journey a good one. We truly appreciate your feedback and look forward to assisting you again in the future! - Taylor Christmas State Farm"
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Rachael Chancey

October 31, 2025

5  out of  5
rating by Rachael Chancey
"Very friendly and Rebekah helped so much with an issue and stayed on top of it and updated us along the way the entire time. Very thankful this team came to town"
We responded:
"Hi Rachael! Thank you so much for your kind words! We're thrilled to hear that Rebekah and the team could make such a positive impact and keep you informed throughout the process. It means the world to us to be able to help and be part of your community. We’re very thankful to have wonderful customers like you! 🌟 - Taylor Christmas State Farm"
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Susie Cauley

October 31, 2025

5  out of  5
rating by Susie Cauley
"Taylor provided excellent service, she is very helpful and knowledgeable. She assisted with current coverage and offered additional coverage we didn’t think would be covered by an insurance company."
We responded:
"Hi Susie! Thank you so much for your sweet review! We're so happy Taylor could help uncover coverage you didn’t expect and provide you with excellent service. If you ever need anything else, we’re always here for you! ✨-Taylor Christmas State Farm"
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Jayne Hunt

October 31, 2025

5  out of  5
rating by Jayne Hunt
"Prompt, knowledgeable, and very friendly service."
We responded:
"Hi Jayne! Thank you so much for your kind words! We're delighted to hear you enjoyed our prompt, knowledgeable, and friendly service. Your happiness means everything to us—looking forward to helping you again soon! 🌟 - Taylor Christmas State Farm"
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Jeremy Faulk

October 31, 2025

5  out of  5
rating by Jeremy Faulk
"Taylor and her team made getting life insurance so easy! They answered all my questions, gave great advice, and made me feel completely confident in my decision. It’s nice to work with someone who genuinely cares about helping families plan for the future. I wouldn’t hesitate to recommend them to friends or family."
We responded:
"Hi Jeremy! Thank you for the kind words! Taylor and the team are so happy to help you feel confident and cared for. We appreciate your recommendation! - Taylor Christmas State Farm"
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Kathleen Carbone

October 30, 2025

5  out of  5
rating by Kathleen Carbone
"We spent a great deal of time with Taylor. She was very patient and was very helpful in getting us a better price for our auto insurance. Look forward to working with Taylor for any future needs."
We responded:
"Hi Kathleen! Thank you so much for your kind words! We're thrilled to hear that Taylor was patient and helpful in securing a better price for your auto insurance. We appreciate your trust and look forward to assisting you with any future needs! - Taylor Christmas State Farm"
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Greg Franklin

October 29, 2025

5  out of  5
rating by Greg Franklin
"Taylor’s whole crew is awesome. Especially Rebekah!! Keep up the good work!"
We responded:
"Hi Greg! Thank you for your kind words! We look forward to servicing your insurance needs! -Taylor Christmas State Farm!"
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Sharon Conway

October 23, 2025

5  out of  5
rating by Sharon Conway
"Great group of lovely young ladies.. enjoyed doing business with Taylor and all the girls.."
We responded:
"Hi Sharon! Thank you so much for your kind words! We're thrilled to hear you enjoyed working with Taylor and the team. It was a pleasure doing business with you, and we look forward to serving you again soon! - Taylor Christmas State Farm"
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john walsh

October 22, 2025

5  out of  5
rating by john walsh
"Great experience with agent Emily"
We responded:
"Hi John! Thank you for your kind words! We're delighted to hear you had a great experience with Emily. We'll be sure to share your feedback with her. If you need any assistance in the future, we're here to help! - Taylor Christmas State Farm"
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emily hardwick

October 17, 2025

5  out of  5
rating by emily hardwick
"Taylor’s office has the best service around! They are caring and listened to everything I needed! Highly recommend."
We responded:
"Hi Emily! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Taylor’s office. Providing caring and attentive service is our top priority, and we're glad we could meet your needs. We truly appreciate your recommendation! - Taylor Christmas State Farm"
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Alexandra Paulson

October 17, 2025

5  out of  5
rating by Alexandra Paulson
"I love that there in Hilliard Florida very sweet people and fast and very professional I would refer anyone who needs any kind of insurance go to Hilliard State Farm and ask for Kelsey she’s great"
We responded:
"Hi Alexandra! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Kelsey and our team. We truly appreciate your referral and look forward to helping you and anyone you send our way with all their insurance needs! - Taylor Christmas State Farm! "
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Jason Reed

October 17, 2025

5  out of  5
rating by Jason Reed
"Very easy to talk with and you get a personal experience with these folks. ( no press this button for next available stuff!! )"
We responded:
"Hi Jason! vThank you so much for your kind words! We're thrilled to hear that you enjoyed the personal experience and found it easy to talk with our team. We always strive to provide genuine, helpful service without the automated frustrations. Looking forward to assisting you again! - Taylor Christmas State Farm"
Profile photo of Kadie Studt

Kadie Studt

October 16, 2025

5  out of  5
rating by Kadie Studt
"When the Local Callahan agent retired we were sent to the Taylor Christmas agency in Hilliard. My son was rear ended in July and this agency has been extremely helpful the entire time! Kelsey has followed up with us several times and not just for the accident claim. She has updated our policy with the drive safe and save option which saved us alot of money! She has also followed up and provided info about the claim and the garage where his car is being repaired. We have been with State Farm for several years and have always had a great experience! The customer service provided is excellent! They are very kind and very helpful! If you need new insurance or are looking to make a change and possibly save some money, I would highly recommend contacting this agency!"
We responded:
"Hi Kadie! Thank you so much for your kind and detailed review! We’re thrilled to hear that Kelsey and the entire Taylor Christmas agency team have been so helpful and supportive during this difficult time. Providing excellent customer service and making sure our clients feel cared for is our top priority. We’re glad the Drive Safe & Save program helped you save money, and that we could assist with the claim and repairs. Your recommendation means a lot to us, and we look forward to continuing to serve you and your family for many years to come! - Taylor Christmas State Farm"
Profile photo of United

United

October 8, 2025

5  out of  5
rating by United
"The best insurance agent.I high recommended to everyone need insurance"
We responded:
"Hi! Thank you so much for your kind words! We're thrilled to hear you had a great experience. We appreciate your recommendation and are here to help whenever you need insurance. - Taylor Christmas State Farm"
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Wesley DeRay

October 6, 2025

5  out of  5
rating by Wesley DeRay
"totaled my car and the staff was very prompt in caring for my needs. They checked in on me throughout the whole ordeal."
We responded:
"Hi Wesley! Thank you for sharing your experience. We're sorry to hear about your car, but we're glad our team could provide the support and care you needed during this difficult time. Please don't hesitate to reach out if you need anything else—we're here for you! - Taylor Christmas State Farm!"
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Wanda Selby

September 30, 2025

5  out of  5
rating by Wanda Selby
"First time calling the office. Ms Taylor Christmas took care of everything within 20 minutes. With the upmost respect. Thank you ."
We responded:
"Hi Wanda! Thank you so much for your kind words! We're thrilled to hear that Taylor was able to assist you promptly. We appreciate you choosing our office and look forward to serving you again in the future! - Taylor Christmas State Farm"
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Regina Gandy

September 30, 2025

5  out of  5
rating by Regina Gandy
"Taylor, Emily, Rebekah, and Kelsey are absolutely amazing!! They go above and beyond to make sure I have everything I need!!"
We responded:
"Hi Regina! Thanks so much for the awesome shoutout! We are so happy to hear you had such a great experience. We’re here anytime you need us! - Taylor Christmas State Farm"
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Tammy Welch

September 29, 2025

5  out of  5
rating by Tammy Welch
"Love this office! They go over and beyond! We are so blessed to have them here in Hilliard!"
We responded:
"Hi Tammy! Thank you so much for the sweet review! We’re so happy to hear you feel at home here in Hilliard. It means a lot to us to be able to go the extra mile for wonderful people like you! We feel truly blessed to have you as part of our State Farm family. - Taylor Christmas State Farm"