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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura W

December 5, 2025

5  out of  5
rating by Laura W
"Their office has been so helpful! Staff is great."
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melanee conner

December 5, 2025

5  out of  5
rating by melanee conner
"I would highly recommend State Farm in Hilliard for your insurance needs. Taylor was off the chain helpful when my husband‘s windshield got cracked. It was replaced within 12 hours of the phone call that I made to find out what I needed to do. And unlike most places, she called to follow up to make sure everything was fine that there was no problems and it was done within a timely manner. So if you need insurance, give State Farm a call. Taylor Christmas you’re the best."
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theron boyer

December 4, 2025

5  out of  5
rating by theron boyer
"Fast and prompt responce! Enjoy doing business with."
We responded:
"Hi Theron! Thank you for your kind words! We're glad you had a great experience and look forward to working with you again! - Taylor Christmas State Farm"
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Lori Garrett

December 4, 2025

5  out of  5
rating by Lori Garrett
"I get great service the people that work there are so nice and helpful with all my questions"
We responded:
"Hi Lori! Thank you so much for your kind words! We're delighted to hear that our team provided you with great service and was helpful with all your questions. We truly appreciate your support and look forward to assisting you again! - Taylor Christmas State Farm"
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Tracie Herbertson

December 3, 2025

5  out of  5
rating by Tracie Herbertson
"Great customer service and very friendly!"
We responded:
"Hi Tracie! Thank you so much for your kind words! We're thrilled to hear you had a great experience with our office. We look forward to serving you again soon! - Taylor Christmas State Farm"
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Chief Smack-Aho

December 3, 2025

5  out of  5
rating by Chief Smack-Aho
"This office has been an amazing place to do business with everyone has been absolutely incredible to speak to super helpful and very polite. Made switching my insurance to my new car a walk in the park. I very much and very highly recommend doing business with them in the hilliard area."
We responded:
"Hi! Thank you so much for your kind words! We’re thrilled to hear you had a smooth experience and appreciate your high recommendation. It’s been a pleasure assisting you! - Taylor Christmas State Farm"
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Andrew Stephens

December 2, 2025

5  out of  5
rating by Andrew Stephens
"She is so very helpful and very knowledgeable when it comes to her job. I am looking forward to dealing with her in the future"
We responded:
"Hi Andrew! Thank you so much for your kind words! We're thrilled to hear that you found Emily helpful and knowledgeable. We look forward to assisting you again in the future! - Taylor Christmas State Farm "
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J M

December 1, 2025

5  out of  5
rating by J M
"Rebekah is a life saver. I had to figure out something and she immediately got to work to research the issue. Thank you. Very polite and you can hear that smile over the phone."
We responded:
"Hi! Thank you for your wonderful feedback! We're so glad Rebekah could assist you promptly and with a smile. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience! - Taylor Christmas State Farm"
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Tye Murphy

November 27, 2025

5  out of  5
rating by Tye Murphy
"Taylor and her team are knowledgable, caring, and responsive! Thank you for the great service and thoroughly answering my questions!"
We responded:
"Hi Tye! Thank you for your kind words! We're glad Taylor and her team could provide great service and answer your questions. We appreciate your review! - Taylor Christmas State Farm"
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Lisa Sasser

November 25, 2025

5  out of  5
rating by Lisa Sasser
"“Rebekah was incredibly friendly and helpful. She answered my question about my bill right away and made everything easy to understand. I’m very thankful to have this team in town!”"
We responded:
"Hi Lisa! Thank you for your kind words! We’re glad Rebekah could help and make things easy to understand. We appreciate having you with us! - Taylor Christmas State Farm"
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Elizabeth Forbes

November 25, 2025

5  out of  5
rating by Elizabeth Forbes
"This morning we received a text alerting us to an issue with our account. I called Kelsey and she quickly responded to our situation. Hats off to Kelsey for her sincere customer service."
We responded:
"Hi Elizabeth! Thank you so much for your kind words! We're delighted to hear that Kelsey was able to assist you promptly and provide sincere customer service. We truly appreciate your feedback and look forward to continuing to serve you! - Taylor Christmas State Farm"
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Daryl Cribbs

November 25, 2025

5  out of  5
rating by Daryl Cribbs
"The best service ever"
We responded:
"Hi Daryl! Thank you for your wonderful feedback! We're thrilled to hear you had the best service experience with us! -Taylor Christmas State Farm"
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Pam Driggers

November 24, 2025

5  out of  5
rating by Pam Driggers
"Kelsey was helpful and very pleasant to work with!"
We responded:
"Hi Pam! Thank you for your feedback! We're happy to hear Kelsey was helpful and a pleasure to work with! - Taylor Christmas State Farm"
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Deanna Shamahs

November 24, 2025

5  out of  5
rating by Deanna Shamahs
"Kelsey was fantastic! She explained everything well and answered all of my questions. I have a full understanding of my monthly bill and my coverage."
We responded:
"Hi Deanna! Thank you for your kind words! We're glad Kelsey could provide clear explanations and help you fully understand your bill and coverage. -Taylor Christmas State Farm"
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Shannon carver

November 21, 2025

5  out of  5
rating by Shannon carver
"Kelsey Was wonderful to speak to and was very informative."
We responded:
"Hi Shannon! Thanks so much for your kind words! We're so happy to hear that Kelsey was great to chat with and gave you all the info you needed. We really appreciate you taking the time to share your experience! - Taylor Christmas State Farm"
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Ryland Haugh

November 14, 2025

5  out of  5
rating by Ryland Haugh
"Kelsey was very great and informative!!"
We responded:
"Hi Ryland! Thank you so much for your wonderful feedback! Kelsey will be so happy to hear that she was able to provide you with helpful and informative support. We truly appreciate you taking the time to share your experience! - Taylor Christmas State Farm"
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Sydney Anno

November 13, 2025

5  out of  5
rating by Sydney Anno
"Taylor Christmas State Farm is made up of an amazing team that goes over and beyond to make sure you are taken care of. Taylor takes the time review and discuss your policies with you. If you are looking for a new insurance agent be sure to reach out to Taylor and her team."
We responded:
"Hi Sydney! Thank you so much for your kind words! We're thrilled to hear that Taylor and our team provided you with excellent service and took the time to review your policies thoroughly. We appreciate your recommendation and look forward to continuing to take care of your insurance needs! - Taylor Christmas State Farm"
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Karen Moses

November 6, 2025

5  out of  5
rating by Karen Moses
"IF YOU WANT OR NEED INSURANCE , GO TO THE STATE FARM OFFICE IN HILLIARD, FL. THOSE PRECIOUS LADIES THERE WILL HELP YOU WITH WHAT YOU NEED, ANSWER ANY QUESTIONS YOU MIGHT HAVE. AND ALWAYS SO PLEASANT THEY DESERV YOUR BUSINESS, THANK YOU SO MUCH !"
We responded:
"Hi Karen! Thank you so much for your kind words! We're thrilled to hear our team in Hilliard could help you with your insurance needs. We appreciate your support and look forward to serving you again! - Taylor Christmas State Farm"
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Mickey Hodges

November 4, 2025

5  out of  5
rating by Mickey Hodges
"Came into the agency today to make some changes to our auto policies. Kelsey helped me out and was absolutely wonderful. Very knowledgeable and took time to answer all questions and talk through options. Other staff members stepped in on occasion and everyone was very helpful. Glad to have my insurance here. Thank you!"
We responded:
"Hi Mickey! Thank you so much for your kind words! We're thrilled to hear Kelsey and the team provided excellent service and helped with your auto policies. We appreciate your trust and look forward to continuing to assist you! - Taylor Christmas State Farm"
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Hunter Guzman

November 3, 2025

5  out of  5
rating by Hunter Guzman
"great customer service and unbeatable rates. Emily was very professional and attentive."
We responded:
"Hi Hunter! Thank you so much for your kind words! We're thrilled to hear that Emily provided you with professional and attentive service. We always strive to offer unbeatable rates and exceptional customer care. We appreciate your support and look forward to serving you again! - Taylor Christmas State Farm"
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Meghan Tipton

November 3, 2025

5  out of  5
rating by Meghan Tipton
"Kelsey at State Farm made the process of insuring my engagement ring so easy and stress-free. She took the time to explain all of my options in detail, answered every question I had, and made sure I understood exactly what my policy covered. I really appreciated her patience and expertise while walking me through the documents and requirements, such as the appraisal and details about how to make a claim, if necessary. Kelsey’s friendly attitude and professionalism gave me so much peace of mind during a special time in my life. Highly recommend her to anyone looking for personal service and reliable protection for valuable jewelry!"
We responded:
"Hi Meghan! Thank you so much for your kind words! We're thrilled to hear that Kelsey made the process easy and stress-free for you. She truly cares about providing personalized service and ensuring you feel confident in your coverage. We appreciate your recommendation and wish you all the best with your engagement ring! - Taylor Christmas State Farm"
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Kyle Davis

October 31, 2025

5  out of  5
rating by Kyle Davis
"Thank you Taylor, Kelsey, and the whole bunch for great service. Not only was you able to help me save money, you gave me a great customer experience. I appreciate all your help do to help make insurance a good experience."
We responded:
"Hi Kyle! Thank you so much for your kind words! We're thrilled to hear that Taylor, Kelsey, and the entire team were able to provide you with great service and help you save money. Providing a positive customer experience is our top priority, and we're glad we could make your insurance journey a good one. We truly appreciate your feedback and look forward to assisting you again in the future! - Taylor Christmas State Farm"
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Rachael Chancey

October 31, 2025

5  out of  5
rating by Rachael Chancey
"Very friendly and Rebekah helped so much with an issue and stayed on top of it and updated us along the way the entire time. Very thankful this team came to town"
We responded:
"Hi Rachael! Thank you so much for your kind words! We're thrilled to hear that Rebekah and the team could make such a positive impact and keep you informed throughout the process. It means the world to us to be able to help and be part of your community. We’re very thankful to have wonderful customers like you! 🌟 - Taylor Christmas State Farm"
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Susie Cauley

October 31, 2025

5  out of  5
rating by Susie Cauley
"Taylor provided excellent service, she is very helpful and knowledgeable. She assisted with current coverage and offered additional coverage we didn’t think would be covered by an insurance company."
We responded:
"Hi Susie! Thank you so much for your sweet review! We're so happy Taylor could help uncover coverage you didn’t expect and provide you with excellent service. If you ever need anything else, we’re always here for you! ✨-Taylor Christmas State Farm"
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Jayne Hunt

October 31, 2025

5  out of  5
rating by Jayne Hunt
"Prompt, knowledgeable, and very friendly service."
We responded:
"Hi Jayne! Thank you so much for your kind words! We're delighted to hear you enjoyed our prompt, knowledgeable, and friendly service. Your happiness means everything to us—looking forward to helping you again soon! 🌟 - Taylor Christmas State Farm"